Here at Driven for Life you will hear us talk a lot about employee engagement. And most business owners and employees have an idea of what it is. Unfortunately, most of us have never had the opportunity to run or work in a highly engaged business, and often, an unclear understanding of employee engagement causes businesses to not achieve high engagement.
Employee engagement is a relatively new term and in a way serves as a modernized version of job satisfaction. Researchers looking into job satisfaction and overall business performance realized that the term “satisfaction” didn’t really describe what they were observing in the real world. Satisfaction can be likened to that feeling after a big Thanksgiving meal – you know, where all you want to do is rest and enjoy your family. That type of employee didn’t really exist. No one was happy and satisfied, unless they were tuned in and connected to their job and their company. The unsatisfied workers didn’t connect to the company, they didn’t participate in the business, and they did the minimal amount of work possible to skate by.